Customized Mobile and Web Based Health Center Management Application for PRANA
Learn how TechCSR built a customized web and mobile-based CSR application to digitize and streamline healthcare operations for the world's first Homoeopathy Yoga Centre, endorsed by Bajaj Auto.
Client & Project Introduction
PRANA, is the world's first Homoeopathy Yoga Centre (HYC) dedicated to Healing, Education & Research. Endorsed by Bajaj Auto, PRANA is committed to conducting research in the fields of Homeopathy, Yoga, and other health sectors, serving patients through a deeply integrated, holistic model of care.
As PRANA's operations grew, managing patient appointments, therapy scheduling, inventory, billing, and staff coordination through manual or semi-digital processes became increasingly unsustainable. The absence of a unified digital system led to fragmented operations, limited patient engagement, poor inter-staff communication, and a complete lack of analytical oversight. PRANA required a comprehensive, scalable technology solution that could bring together every aspect of its healthcare delivery into a single, coherent platform.
TechCSR powered by CyberSWIFT, was engaged to conceptualize and develop a comprehensive web and mobile-based Health Center Management Application for PRANA. The platform integrates healthcare services, patient booking, doctor timeslot management, inventory tracking, billing, and feedback monitoring into a unified digital ecosystem, enabling PRANA to deliver seamless, patient-centered care at scale.
A fully integrated web and mobile solution covering the entire patient lifecycle, from registration and appointment booking to therapy scheduling, inventory management, billing, and outcome tracking, with role-based access for patients, practitioners, coordinators, pharmacists, and administrators.
TechCSR developed a customized multi-tier platform tailored to PRANA's operational and clinical needs. The highlights of the application are:
- Centralized CSR Platform integrating patient registration, doctor timeslot booking, and medicine stock management into one digital backbone.
- Patient Mobile App for appointment booking, medical record uploads, prescribed medicine viewing, and secure payments.
- Staff Web & Mobile App for managing patient data, inventory, pending bookings, and real-time notifications.
- Billing & Payment Management with multi-option payment gateway, CSR subsidy tracking, and instant receipts.
- Clinical Review & Feedback Module with automated practitioner alerts and digital Patient Reported Outcome Measures (PROMs).
- Fully digitized operations replacing all manual processes across appointments, billing, and inventory.
- Seamless patient experience through self-service booking, payments, and health record management.
- Real-time staff coordination enabling collaborative treatment planning across all roles.
- Transparent billing, structured feedback, and data-driven patient outcome monitoring.
- Automated inventory management with real-time stock tracking, vendor information, and low-stock alerts.
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